1. Introduction & Scope
57bd.win (referred to as "57bd", "we", or "the platform") is an online gaming platform. Our Privacy Policy applies to all users, including those in Bangladesh and beyond. This document explains how we collect, store, and use your information.
By using 57bd's website or app, you agree to this Privacy Policy. We respect your privacy and operate in accordance with international data protection standards. If you have any questions, please contact our support team.
57bd never sells your personal information to third parties. Your data is used solely to improve our services and maintain security.
2. Information We Collect
When you create an account or use our services on 57bd, we collect various types of information. This data comes from three main sources — directly from you, automatically from our systems, and through third parties.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Email address and mobile number | Account Communication & Security Verification |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser, and device type | Security Monitoring & Fraud Prevention |
| Gaming Information | Game history, bet amounts, wins and losses | Responsible Gaming Monitoring |
| Cookie Data | Session information, preference settings | Improving User Experience |
3. How Information Is Used
Information collected on 57bd is used only for specific, legitimate purposes. We never use your data for anything else without your consent.
- Account Management: Your information is used for registration, login, password reset, and profile updates.
- Payment Processing: Your financial information is used to process deposits and withdrawals securely.
- Identity Verification (KYC): Identity data is used to meet legal obligations and prevent fraud.
- Customer Support: Your contact details are needed to properly address your inquiries and complaints.
- Promotional Communications: You may receive emails or SMS about bonuses and offers — you can opt out at any time.
- Responsible Gaming: Data is used to monitor gaming behavior, identify potential issues, and provide support.
- Security & Fraud Prevention: Technical data is analyzed to detect and prevent suspicious activity.
4. Who Information Is Shared With
57bd never sells your personal information. In certain limited circumstances, however, some data may need to be shared with trusted parties.
- Payment Provider: Payment gateways including bKash, Nagad, and Rocket receive only the information needed to complete transactions.
- Game Providers: Game studios receive only the minimum data necessary to operate their games.
- Legal Authorities: We are required to disclose information to government authorities when mandated by a court order or legal obligation.
- Security Verifier: KYC and identity verification providers receive limited identity data for verification purposes.
Before sharing data with third parties, we verify that they meet our privacy standards. All agreements include data protection clauses.
5. Cookies & Tracking Technologies
57bd's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform running smoothly.
Cookie Types & Purposes:
- Essential Cookies: Used to maintain your login session and ensure site security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: To remember your language preferences, theme settings, and other customizations.
- Analytics Cookies: To understand which parts of the site are used most — this helps us improve our services.
- Security Cookies: To detect fraudulent activity and keep your account secure.
You can manage cookies through your browser settings. Note that disabling essential cookies may affect the functionality of some services.
6. Data Security Measures
57bd uses industry-leading technology to protect your data. Our security systems are continuously updated to defend against the latest threats.
- Across all data transmissions 256-bit SSL/TLS Encryption Is Used.
- Password bcrypt Hashing Stored in our systems — no staff member can view it.
- Server Firewall & DDoS Protection Secured.
- Regular Independent security audit Is Operated.
- Staff Data Access On a Minimum Necessary Basis Is kept limited.
- For suspicious activity 24/7 Monitoring System Is Active.
While our security measures are robust, keeping your password confidential is your responsibility. Never share your password with anyone, and always log out after using an unfamiliar device.
7. Your Rights
As a 57bd user, you have several important rights regarding your personal information. We respect these rights and respond to your requests within a reasonable timeframe.
- Right to Access Your Data: You may request to see what information we hold about you.
- Right to Rectification: You may request that incorrect or outdated information be updated.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
- Right to Data Portability: You may request a copy of your data in a portable format.
- Right to Object: You may opt out of marketing communications at any time.
To exercise any of these rights, contact our support team. We will respond within 30 days of verifying your identity.
8. Data Retention Period
57bd does not retain your data longer than necessary. Retention periods are determined based on the type of information.
- Account data: retained for the duration of the account and for 5 years after closure.
- Financial transaction records: retained for up to 7 years as required by law.
- Gaming logs: retained for up to 3 years.
- Communication records (support tickets): 2 years.
- Cookie and session data: retained for up to 1 year after the session ends.
Once the retention period ends, your data is securely deleted or anonymized.
9. Privacy of Minors
57bd strictly prohibits use of the platform by anyone under 18. We do not knowingly collect data from minors. If we discover that an underage individual has registered, the account will be immediately closed and all associated data deleted.
If you believe a minor is using our platform, please notify us immediately.
10. Changes to This Policy
57bd may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email and a clear notice will be posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated policy.